Maintenance Thread
#1

Maintenance Thread

General Problems

  • If you find an error on the forum, RP Guide, in pinned threads, etc. -- please let us know!
  • Include a link wherever possible -- screenshots can sometimes help, too!
  • Remember, problems and issues with pack information should go to that pack's leaders -- typically via Pack Maintenance
  • If you need something done that isn't explicitly listed below, here is still the place to post about it!
  <3 Thanks for helping out!
Code:
[b]Location of Problem:[/b]
[b]Description of Problem:[/b]
[b]Link (if applicable):[/b]

Title & Icon Fixes

  • If your title has an error, post here. If you need an icon fixed or updated -- e.g., when your character has earned a mate or loses its mate, or when your character becomes a Luperci and needs their paw icon changed -- post here!
  • Please include the complete account name of all characters needing title/icon updates!
  • Remember, only characters one year of age or older and within the same pack (or two loners) can officially be considered mates.
  • Additionally, only characters who had an IC death played out on board territories, or characters who were active for at least one consecutive year, are granted "DEAD" titles upon death.
  • See the Custom Title and Icon for relevant information.
Code:
[b]Character:[/b] FULL character account name
[b]Pack:[/b] (if applicable -- e.g., wrong icon or pack)
[b]Rank:[/b] (if applicable -- e.g, misspellings and wrong ranks)
[b]Mate One Name:[/b] Full character name (if applicable)
[b]Mate Two Name:[/b] Full character name (if applicable)

Archive Requests & Thread Revivals

  • IC threads are automatically archived to Dead Topics after 45 days of inactivity
  • IC threads marked "DND" are still automatically archived after 120 days of inactivity
  • You can request threads be archived when finished by posting here with a link to the thread
  • Threads can be requested for revival and "gravedigging" (reinstatement to an active forum from Dead Topics) with a link to the thread and which forum the thread needs to be moved into. Revived threads are automatically marked "DND"
  • We never delete IC threads or profiles/post logs.

Skin/Layout issues

Does something look weird on a particular skin? Is it hard to distinguish between pack colors, or is some part of the layout rendering improperly? Please let us know 1) which skin you're using, 2) where the error occurs (a screenshot would be great!), and 3) what browser + version you're using. Thank you!


Pack Maintenance

Certain parts of maintenance -- e.g., an update to a pack's website, or a problem with a pack's rank listing on the board -- don't go in this maintenance thread. These pack-related maintenance requests and updates go into individual pack maintenance threads. Here's a handy list:
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#2
(18 May 2021, 07:01 PM)Aani Aston-D'Noires Wrote:
(17 May 2021, 12:34 PM)Kiri Wrote:
(16 May 2021, 09:48 PM)Peony Braithwaite Wrote: Hey there! I am having an issue with Peony’s account where it will show I have a reply to a thread (but they haven’t responded yet.) I have a screenshot for reference as well, if needed.

It also shows me “responses” in the active threads link, that aren’t there? As in earlier today I got an alert with the “pink” colored “unread”, and it was not responded to by the participant.

If you can assist that would be wonderful!

When you say you "got an alert," do you mean that you got an email alert because you're subscribed to the thread, or only that the visual indicators are in place for "unread" posts?

If the latter, are you sure you're looking at it from the correct account and that the thread in fact does not have new posts since the last time you viewed it from that particular account?

If the former, and the email alert includes an excerpt from a post that isn't there, it could be that a reply was made and then deleted... which shouldn't be possible, but I'd need to know the thread in question to check.

Basically it is alerting me via email, and then the colored visual alerts. 

Then upon viewing them, there is no new reply from the said party. (On May 3rd Mandi and I had a thread with Rafaela and Peony, it showed she replied I looked in my log, it even had her name as a participant but no reply from her in the "last posted" area.) I have a screen shot of this, as I was able to take a screenshot in time. It has happened at least another 3 times as well. 

I can provide those if needed.

Yes, please always err on the side of being overly specific for troubleshooting reports with link to threads, link to screenshots, whatever you have. This cuts out a lot of unnecessary back and forth from the get go. :>

Was it this thread? Did the mystery reply alert occur on the 3rd? (No thread post deletion records show for this date.) Did you confirm with Mandi that she in fact didn't reply? Did the alert email show a portion of the reply?
it was me. i broke it.
commission info | twitter | instagram | fb
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#3
Yes it was that thread, and yes— it occurred specifically without her replying and I confirmed she had not replied yet!

It also occurred on the 8th (again with her thread and I confirmed she did not respond yet as well) and on the 15th of May (I cannot recall which threads, however, but there were several on that day). My email notification did not include a blurb of the reply. I do not get little blurbs on any of the emails.

I now have disconnected all email notifications as of May 8th. But I did get little “colored” alerts on my “active threads” reply tab.

https://cdn.discordapp.com/attachments/8...image0.png 

here is the photo (and unfortunately only photo I have at the moment)
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#4
https://cdn.discordapp.com/attachments/6...image1.png

https://cdn.discordapp.com/attachments/6...image0.png

Here are two recent images where I am having the same issue of getting notified of replies, and having participants listed as participating in said threads, WITHOUT actually having responded yet. As you can see it pops up on both my Peony and Catalina account.

This is the second time with Rafaela popping up in “participants” without actively responding yet. I have also had this happen with a Nazario thread, as well as a Morrigan thread.

This is the thread in question— https://soulsrpg.com/forum/showthread.php?tid=50239
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#5
Just a quite note: I'm a willful old fool human who still uses the board's text box to type up replies and there seems to be some correlation between when Adel receives these notifications and when I've saved drafts to her threads, but haven't yet posted anything. Every time this has happened it's been when I've saved a draft, including the example above.

Hopefully that helps!
  Reply
#6
(3 June 2021, 06:50 AM)Mandi Wrote: Just a quite note: I'm a willful old fool human who still uses the board's text box to type up replies and there seems to be some correlation between when Adel receives these notifications and when I've saved drafts to her threads, but haven't yet posted anything. Every time this has happened it's been when I've saved a draft, including the example above.

Hopefully that helps!
This helps a LOT thank you. Am looking into a solution.

ETA: I still can't seem to replicate this issue even with drafts.. hmm.
it was me. i broke it.
commission info | twitter | instagram | fb
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#7
I am not sure if I am doing this right, but I was wanting to request the custom title on Fiora vin Vahn's account "Paint Me Beautiful" to be transfered to Lyubov Hushhowl's account.
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